Job Title: Office Manager
Working For: Ruth George MP
Location: High Peak
Salary: £25,000 – £30,000 per year (dependent on experience) + benefits + pension
Ruth George MP is recruiting for the role of Office Manager for her constituency office in the High Peak Constituency.
This senior role will act as the lead staff member in the constituency office, ensuring the effective management of the office, supervising responses to constituents, managing budgets, dealing with reporting requirements and supervising junior staff and volunteers. Assistance with Casework will be necessary for all staff. Applicants will have previous experience in office management in addition to managing people and budgets.
Applicants should be effective and professional at all times, with a desire to be part of a busy, high performing constituency team dedicated to providing the best service to constituents in High Peak and understanding of the need for strict confidentiality. This role will ensure the effective running of the High Peak constituency office and will be responsible for delivering the highest quality service from all team members.
- General management of the constituency office.
- Ensure a range of efficient secretarial and administrative support.
- Management of Parliamentary budgets, ensuring the office is fully equipped and keeping the Member of Parliament informed of all relevant financial matters.
- Ensuring compliance with all financial reporting requirements.
- To act as lead staff member for ensuring auditable compliance with data protection laws, the principles of public life and other relevant compliance and policy requirements including constituent care service levels and branding guidelines.
- Liaise with groups/personnel at Westminster, within the constituency and the general public on the Member’s behalf as necessary.
- Manage the office team, ensuring accurate personnel records are kept and notifying IPSA of contractual changes as necessary.
- Overall management of the Member’s diary commitments, delegating tasks to others as appropriate.
- Liaise with the Parliamentary Office to ensure the effective communication of constituency related issues.
- Ensure an effective response to all constituents who engage with the Member of Parliament.
- Work with the Constituency Office Team to provide advice and support to constituents on a variety of significant and/or complex issues through liaison with Government agencies, the voluntary sector and others to resolve matters.
- Maintain the highest standards of constituent care through the lifecycle of every matter – including quick responses, continued updating and swift resolution.
- Ensure the effective use of document and case management systems to methodically and accurately record, categorise and close matters from constituents and others within the constituency.
- Attend surgeries as appropriate with the Member of Parliament.
- Maintain an up-to-date knowledge of relevant legislation, guidance and procedures in order to assist constituents, ensuring that ongoing training and development is received by both the applicant and other team members.
- Supervise other staff members, including volunteers and interns, in the constituency office where appropriate.
The successful candidate will have the following:
- Excellent organisational skills and a methodical approach to record keeping.
- Experience of managing budgets and financial reporting.
- Excellent verbal and written communication skills.
- People and line management skills.
- A commitment to equal opportunities.
- Understanding of the need for strict confidentiality.
- Strong IT skills including Microsoft Office (caseworker.mp experience desirable).
- Interest in current affairs and sympathy with Labour Party values.
- References required.
- Closing date will be 12pm on Monday 17th July with interviews on Tuesday 25th
- To start as soon as possible.
- The contract of employment will be subject to a 6-month probationary period and will initially be a 12-month contract.
- The Member of Parliament currently envisages this role being full time, but may be able to offer flexibility and/or job sharing for the right candidate(s).
- Please note this role may include evening and/or weekend work as agreed with the Member of Parliament.
- Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.
Applicants should apply by emailing their CV (maximum two pages) and a covering letter (maximum 600 words) setting out why they are the right person for the job and to join Ruth’s team to firstname.lastname@example.org.
Please note that any applications made not following the above process will not be considered.
All shortlisted candidates will receive feedback. If you do not hear from Ruth’s office please assume that you have not reached the shortlisting stage.